If you are unsatisfied with your product for any reason you will have 180 days from the date of purchase to return the product and request a refund. You may return any Product (as defined below) purchased on goglucocontrol.com in accordance with the steps below:
Step 1:
Make sure you are still in the 180-day period starting with the day the order has been delivered to you. To remember the delivery date please check the tracking number on the carrier’s website.
Step 2:
Send an email to our support team [email protected] and tell them you are not fully convinced by the benefits of the product. Please add “Refund Request” in the subject line of your email to ensure your refund request gets priority.
Step 3:
Send all the bottles back to us (no matter if they are empty or not) at the below address. It doesn’t matter if the bottles are opened or not. Insert a note with your full name, email, and order id (optional) so your order can be located and processed with priority.
As long as you sent back ALL the bottles and the Packing Slip, you can rest assured the refund will be processed in only a few days after we receive your package.
Please keep in mind that we do not support the return shipping costs.
PO BOX 90129, Lakeland, FL 33804.
Step 4:
Be patient, we will process your refund in no time after we get your package…and, rest assured, we will send you an email to let you know it has been done. It may take a while for your refund to appear on your credit card statement, depending on which bank you use or credit card company. The processing time is between 5 and 10 days.